Fraud Alert: VistaPrint.com
by admin on Dec.27, 2008, under Uncategorized
Two weeks ago I ordered some business cards off of VistaPrint.com. I had never used them, but they seemed to be a reputable company. I should have done a cursory google search, because a couple days ago, I was checking through my credit card statement, and I stumbled across a $14.95 charge from a vendor that I didn’t recognize. “AP9*VISTAPRINTRWRDS US 888-243-6185 CT U”
It was obviously somehow affiliated with VistaPrint, so I called the listed 888 number. I was greeted with a greeting that prompted me to pick one of three options to “quickly process your call”. 1) Enter your membership number 2) Enter your Credit Card # to which your membership was billed 3) Enter your home phone number
Doesn’t it kind of set the tone when one of the 3 options is entering your credit card number to which you were billed!?
After I was on hold for a couple minutes, I was able to talk to a woman who was able to pull up my account. I said I had never agreed to a membership, and she said that I did when I went through the billing process at VistaPrint.com. I told her that I had just gone through the billing process at VistaPrint.com to doublecheck all the agreements I had agreed to. I never once saw anything that pertained to a membership. She responded by saying that I must have agreed to it, because a pop-up comes up, and I have to enter my email twice to agree to the membership. Either way, she said, she could refund my money. I went ahead and told her to do it.
What I didn’t tell her, was that there was no way that I could have agreed to the membership, because I have NoScript running in Firefox, which blocks ALL scripts, unless I specifically allow them. In other words, there is no possible way that I agreed to this membership.
So, in conclusion, I would recommend that you do not frequent VistaPrint with your business. Who knows what else they might do?
Josh
January 11th, 2009 on 2:25 pm
This company will be reported to the FBI for further fruad investigation of withdrawing money from non-subscribers credit cards account that is on file. Do not order anything from this company or you will find yourself with many charges. This is a fraud.
February 24th, 2009 on 2:36 am
Please don’t use Vistaprint or recommend it to your readers.
Using Vistaprint could very likely lead to you being signed up to FAKE discount clubs and hundreds of dollars benig taken from you Visa/bank without your knowledge or permission.
I have a huge blog post with all the details of all of the different scamming sites Vistaprint and Adaptive Affinity run and how best to get a refund.
http://www.hubbers.com/index.php/i-got-scammed-by-vistaprint-and-adaptive-marketing-and-adaptive-affinity-ltd-and-amazon/
If you don’t believe me check this blog and the scores of comments form people who have been ripped off!
http://www.thegeneva.com/vistaprint-scamvprewards-scam-warning/
You can also sign this petition!
http://www.petitiononline.com/mod_perl/signed.cgi?stop1111&1
March 12th, 2009 on 3:13 pm
FYI everyone, a class action lawsuit is currently proceeding against VistaPrint for this very thing… VistaPrint Class Action
May 9th, 2009 on 5:53 am
I also have been ripped off by vista print.
I found the charges for 14.95 on my bank statement, not knowing what it was.
I still am in the process of getting this cancelled and charges stopped.
I will never order from vista print again and will tell ANYONE I talk to, to never use that company!!
Sad when a business has to find sneaky ways to scam their customers.
June 12th, 2009 on 9:07 am
Me too. $14.95 a month since March 09. Found out today. I too did not sign up for anything. This scam is all over the net. How are these guys still in business?
July 14th, 2009 on 8:06 am
I regret that I too have to be added to Vistaprint’s list of ripoffs. Unauthorised subscriptions of 9.95GBP each to both Vprewards.Com and Clubprem.Com -
and absolutely nothing in return.Do not intend to let this rest. And will continue to let EVERYONE know exactly what I think of this underhand website.
January 19th, 2010 on 6:42 pm
I order some vista print cards and they gave my card
number to vp club us ,need to check all of bank cards
by this company!!